Interfront 2024 Annual Report

INTERFRONT ANNUAL REPORT 2024 Culture An organisation’s culture encompasses the shared values, beliefs, behaviours and practices that guide the actions and interactions of its employees. It is the collective personality of a company, shaping its working environment. Establishing a distinct culture unique to Interfront is crucial to the company’s success. A positive and supportive company culture fosters a sense of belonging and alignment among employees, enhancing their overall engagement and satisfaction. KEY ELEMENTS IN CREATING A POSITIVE COMPANY CULTURE CLEAR MISSION AND VALUES: Interfront has a well-established set of company values encapsulated in the acronym “Techi” (standing for “trust, excellence, camaraderie, humility and integrity”). Employees, fondly referred to as Techies, are acutely aware of these values, which are introduced to them during their induction at Interfront and are regularly emphasised in company communication. They are also used to acknowledge and incentivise “Techi” behaviours. With the company’s recent expansion, Interfront has updated its mission statement. Establishing this new mission among staff is an ongoing process. COMMUNICATION: Effective communication is vital for a positive culture. One of the goals in the 2024/2025 Annual Performance Plan goals is to develop and implement a multidirectional communication plan that includes the establishment of a clear communication strategy to ensure sufficient communication throughout the company. This strategy aims to facilitate open and transparent dialogue, fostering trust and collaboration. RECOGNITION AND REWARDS: Recognition and rewards are integral to maintaining a positive culture and are discussed in earlier sections of this report. Celebrating achievements and recognising contributions boosts morale and reinforces desired behaviours. PROFESSIONAL DEVELOPMENT: Interfront places a strong emphasis on professional development. A formal PDP (personal development plan) process is defined and followed to identify and address staff development areas for both current roles and future aspirations. This commitment to growth helps employees feel valued and invested in their career progression. DIVERSITY AND INCLUSION: A healthy company culture respects and appreciates the differences and perspectives of all employees. Interfront is dedicated to fostering an inclusive environment where diversity is celebrated, and everyone feels they belong. WORK-LIFE BALANCE AND EMPLOYEE WELL-BEING: Promoting work-life balance and well-being is crucial. Interfront adopted a hybrid working model that has significantly improved the overall company culture by offering employees greater flexibility in their work arrangements, with a positive impact on their well-being and productivity.