Interfront 2024 Annual Report

A C D E B PERFORMANCE REPORT ANNUAL TARGET 2023/2024 ACTUAL ACHIEVEMENT 2023/2024 DEVIATION FROM PLANNED TARGET TO ACTUAL ACHIEVEMENT 2023/2024 REASON FOR DEVIATION e@syFile Employer Replatform (Phase 1) (First INTF release. PAYE Upgrades. e@syFile Employer Replatform (WO194) Uploaded v800.00.18 to SARS on 28 June 2023 (Q1). 31 July 2023 uploaded e@syFile re-platform v22 (Q2) 02 Aug. 2023 uploaded e@syFile re-platform v23 (Q2). 15 Aug. 2023 uploaded e@syFile re-platform v24 (Q2). 01 Sept. 2023 uploaded e@syFile re-platform v25 (Q2). 18 Sept. 2023 uploaded e@syFile re-platform v26 (Q2). ACHIEVED 05 Oct. to 07 Dec 2023 11 releases were uploaded to SARS. The 11 releases included bug fixes and the following functionality. (Q3): Emp501 Submissions Full Installer Smart Search Historical data backup. 11 Jan. 2024 to 28 March 6 releases were uploaded to SARS. The 6 releases included bug fixes and the following functionality. (Q4). Monthly SLA reports show that service levels are met for SARS on the customs platform. Met SLA targets for the 2023/2024 financial year. Monthly SLA reports show that service levels are met for SARS on the eFiling and MobiApp platform. Met SLA targets for the 2023/2024 financial year. Monthly SLA reports show that service levels are met for SARS on the e@syFile Platform. Met SLA targets for the 2023/2024 financial year. Delivery of fixes and enhancement releases: ADA releases per quarter (if required) Deliver KELs solutions before the EU required dates ADA Release – Q1 IETA v2.1.74 released to ADA on 26 April 2023 ADA Release – Q2 IETA v2.1.75 released to ADA on 10 July 2023. ICS v2.5.9.17 released to ADA on 28 Sep. 2023. ADA Release – Q3 IETA v2.1.76.2 released to ADA on 13 Nov.2023. No Q4 Release No releases of KELs required during Q4