Interfront 2024 Annual Report

A C D E PERFORMANCE REPORT Amidst the emphasis on change management and the assimilation of work practices, it was imperative to ensure that our historical product suite, particularly Customs, did not suffer neglect. We are pleased to report that all targets in this area were met. Central to Interfront’s ongoing success as a software development and support entity is its steadfast commitment to investing in its personnel, recognising them as the organisation’s most valuable asset. Given the reliance on institutional knowledge, technical skills and development experience, Interfront’s top priorities remain nurturing and enhancing the skills, knowledge, and capabilities of its workforce. By fostering a culture of continuous learning and development, Interfront empowers its employees to adapt to evolving circumstances, embrace innovation, and confront complex challenges directly. Consequently, staff retention and development remained critical focus areas during the review period, culminating in the lowest staff turnover since the company’s inception. Interfront prides itself on its commitment to being a responsible steward of the resources entrusted to it, particularly within the governmental sphere in which it operates. We are proud to have received a clean audit opinion once again. Over the past decade, Interfront has diligently cultivated a robust foundation of comprehensive systems, controls and policies aimed at effectively managing risks andminimising the potential for failure. By adopting a proactive approach to risk management, Interfront has successfully mitigated potential setbacks and ensured operational stability. Additionally, Interfront has instilled within its intellectual and human resources a high level of technical expertise. Through rigorous risk management practices and an unwavering dedication to the growth and well-being of its personnel, Interfront continues to strengthen its position as a resilient and forward-thinking entity in the industry. We are proud to report the achievement of all performance targets for the year.