Interfront 2023 Annual Report

6 INTERFRONT ANNUAL REPORT 2023 Foreword by the Chairperson I am pleased to present the Annual Report of Interfront, a state-owned company wholly owned by the South African Revenue Service (SARS). As we reflect on the past year, we are proud to share our achievements and the strategic developments that have shaped our organisation. At the start of the financial year a unique opportunity presented itself, through our Shareholder, to acquire the skills and capabilities of the team responsible for the development and support of the eFiling solution. This team has been a critical business development partner and service provider to SARS, offering essential support and maintenance to the SARS eFiling and MobiApp solutions. The eFiling channel is of significant importance to SARS as a digital platform, serving as its primary medium for engagements with individuals and companies. With its extensive experience and deep understanding of SARS’ digital systems, the team’s integration into Interfront has enhanced our capabilities and positioned us at the forefront of supporting SARS Vision 2024 and beyond. Furthermore, we took the opportunity to bring the team responsible for the e@syFile solution in-house, further strengthening our technical skills and institutional knowledge. This personnel acquisition has brought dual strategic benefits for both SARS and Interfront. For Interfront, it has expanded our skills and value offering, allowing us to provide expertise beyond the customs landscape. For SARS, it has secured essential skills, ensuring operational effectiveness and addressing evolving tax challenges. LOOKING AHEAD, WE REMAIN COMMITTED TO DELIVERING ON OUR STRATEGIC OBJECTIVES AND PROVIDING OUR CUSTOMERS WITH VALUE- FOR-MONEY, QUALITY PRODUCTS THAT MEET THEIR NEEDS.”