Interfront 2023 Annual Report

65 HUMAN CAPITAL MANAGEMENT PART Workforce Planning The inclusion of the eFiling and e@syFile teams resulted in a substantial increase in Interfront’s staff capacity, with a total of 55 team members on-boarded. Moreover, to enhance the Executive team’s capabilities, Interfront strategically appointed the two founding members of the eFiling team so as to incorporate their invaluable expertise. This decision aimed to leverage their extensive knowledge and further strengthen our leadership core in the changing environment. The eFiling and e@syFile units were combined under the Operations Director and report to him on operational matters. Moving ahead, a multitude of changes are anticipated to shape and direct the “new” Interfront. Firstly, there is a need to reassess the business strategy, followed by a determination of the goals, objectives and targets that align with the new strategy. The evaluation of operational requirements is crucial to ensure the availability of the resources, processes, technologies and infrastructure necessary to support the new strategy. Furthermore, it is imperative to re- examine the company structure in order to ensure its compatibility with all these elements. The new structure of the organisation will profoundly impact Interfront’s future workforce planning. To accomplish the execution of the new strategy and streamline the company’s structure, Interfront intends to engage the services of an expert. The Interfront Executive Committee, in collaboration with the Interfront Board, has decided that it should aspire to being an employer of choice. To define what this entails for Interfront, a comprehensive journey will be embarked on under the guidance of an experienced facilitator specialising in this area. As part of the process, it is important to consider the legal framework in which Interfront operates and the associated limitations that come with it.