Interfront 2023 Annual Report

26 INTERFRONT ANNUAL REPORT 2023 Information and Communication Technology (ICT) ICT has played a crucial role in minimising disruptions while providing support to staff members who mainly continue to work remotely. Additionally, ICT has been instrumental in facilitating the transfer and establishment of systems to accommodate the new development environments of the recently acquired teams. Furthermore, they have ensured that Interfront’s systems, software and hardware environments can effectively handle the 42% increase in staff. IT SECURITY Interfront procured the latest antivirus software, allowing better monitoring and control of security threats. The software was applied to all servers and laptops. Additionally, the deployment of endpoint security software to all endpoint devices provides a robust layer of protection against threats. NETWORK AND SERVER INFRASTRUCTURE The network and server infrastructure was improved significantly by the upgrading of connectivity between the production and disaster recovery environments. This upgrade has resulted in substantial improvements in backup and replication processes. The server infrastructure was enhanced by the establishment of physical domain controllers in production, segregated from potential issues in the virtual environment. Interfront successfully upgraded all server software, further strengthening its overall infrastructure. ICT GOVERNANCE, RISK AND COMPLIANCE The Interfront InformationSystemsManagementCommittee (ISMC) facilitates IT governance. The committee met every quarter to address security matters and ensure compliance. ICT ENSURED THAT INTERFRONT’S SYSTEMS, SOFTWARE AND HARDWARE ENVIRONMENTS CAN EFFECTIVELY HANDLE THE 42% INCREASE IN STAFF.”