Interfront 2023 Annual Report

19 GENERAL INFORMATION PART FINANCIAL CAPITAL SOCIAL AND RELATIONSHIP CAPITAL NATURAL CAPITAL INTERFRONT OPERATES ON A BREAK-EVEN MODEL. THIS SUPPORTS INTERFRONT’S MAIN OBJECTIVE OF BEING A STRATEGIC PARTNER TO SARS IN ITS IT SPHERE AND IS IN LINE WITH OUR MANDATE AS A SCHEDULE 3A PUBLIC ENTITY. DEVELOPING AND MAINTAINING RELATIONSHIPS OF TRUST ARE THE FOUNDATION FOR VALUE CREATION. INTERFRONT HAS A LOW ENVIRONMENTAL IMPACT. INTERFRONT’S FACILITIES REFLECT A CULTURE OF SAFETY AND CONCERN FOR THE ENVIRONMENT. • Being a responsible steward of financial resources as a public entity and ensuring a return on the investment of financial resources. • Spending with integrity. • Ensuring effective and efficient internal controls. • Applying the provisions of the Preferential Procurement Policy Framework (PPPF), which provides for the procurement of goods and services from groups disadvantaged by unfair discrimination. • Donating redundant computer equipment to educational institutions. • Maintaining and regularly servicing electrical equipment and air-conditioning units. • Recycling redundant IT hardware through a certified third party, supported by documented proof. • A hybrid working model: Allowing staff to continue to work from home, resulting in lower environmental pollution. • Extending the useful life of equipment. • Reducing paper usage. • Decrease in the payment of external development services from R5 929 827 in 2021/2022 to R3 849 812. • Additional income generated from the eFiling and e@syFile teams in both development and support services. • Procurement of goods and services: R16 146 505 (2021/2022: R13 134 273). • Ensuring that equipment is maintained and serviced at regular intervals to ensure optimal use and energy savings, which results in further savings by limiting breakdowns and the replacement of equipment. • Using a single generator operated by the office park, supplemented by solar energy, rather than each business operating its own. • Automating systems, resulting in a significant reduction in our paper usage. • Extending the useful life of equipment, which results in cost savings, as well as reducing our environmental footprint. • Procuring the services of a shredding company to shred and recycle documents as per Interfront’s Retention of Records policy. • Conduct an ongoing review of expenses. • Maintain or increase the staff complement, as customer demand dictates. • Amend the MSA to ensure value for money for the client and the sustainability of Interfront. • Ensure that knowledge transfer from external contractors continues. • Align the financial model and invoicing between the tax and customs teams. Refer to Part D: Human Capital Management and Part E: Financial Information for more information • Continue to apply the provisions of the PPPF. • Introduce staff volunteering projects. Refer to Part D: Human Capital Management and Part E: Financial Information for further details. • Continue with the automation of processes to reduce paper usage further. • Continue to review the useful life of equipment. • Continue recycling paper and plastic. Refer to Part E: Financial Information for more information.