Interfront Annual Report 2022

PART A: GENERAL INFORMATION 23 FINANCIAL CAPITAL - Interfront moved from a profit-driven model to a break-even model. This supports our main objective of being a strategic partner to SARS in their IT sphere, and is in line with our mandate as a Schedule 3A public entity. SOCIAL AND RELATIONSHIP CAPITAL -Developing and maintaining relationships of trust is the foundation for value creation. NATURAL CAPITAL - Interfront has a low environmental impact. Our facilities reflect a culture of safety and concern for the environment. • Changing the financial model where income from SARS is aligned with the budgeted expenditure for the year. • Being a responsible steward of financial resources as a public entity and ensuring return on investment of financial resources. • Spending with integrity. • Apply the provisions of the Preferential Procurement Policy Framework (PPPF), which provides for the procurement of goods and services from groups disadvantaged by unfair discrimination. • Donate redundant computer equipment to educational institutions. • Maintaining and regular servicing of electrical equipment and air- conditioning units. • Recycling redundant IT hardware through a certified third party, supported by documented proof. • Systems were automated faster to allow staff to continue to work from home. • Extending the useful life of equipment. • Reducing paper usage. • Reviewed the implementation and effectiveness of the new MSA with SARS. • Reducing our reliance on external contractors. • Procurement of goods and services: R13 134 273 (2020/2021: R10 227 332). • Ensuring that equipment is maintained and serviced at regular intervals to ensure optimal use and energy savings, which results in further savings by limiting breakdowns or the replacement of equipment. • Single generator operated by the office park, rather than each business operating their own. • Automation of systems resulted in a significant reduction in our paper usage. • Extending the useful life of equipment results in cost savings, as well as reducing our environmental footprint. • Ongoing review of expenses. • Maintaining or increasing the staff complement, as customer demand dictates. • Amending the MSA to ensure value for money for the client and sustainability of Interfront. • Renegotiated and renewed the contract with ADA for a minimum period of three years. • Ensure that knowledge transfer from external contractors continues. • Aligning the financial model and invoicing between the tax and customs team to SARS. • Refer to Part D: Human Capital Management and Part E: Financial Information for more information. • Continue to apply the provisions of the PPPF. • Introduce staff volunteering projects. • Donating redundant hardware and equipment. • Refer to Part D: Human Capital Management and Part E: Financial Information for further details. • Continue with the automation of processes and apply the lessons learnt while working from home during the COVID-19 pandemic to reduce paper usage further. • Continued review of the useful lives of equipment. • Continue recycling paper and plastic. • Refer to Part E: Financial Information for more information.