Interfront Annual Report 2022

PART A: GENERAL INFORMATION 21 VALUE PROPOSITION Customised Development – Providing strong IT development capacity as the preferred supplier to SARS for the modernisation of its IT solutions. Skills Development – Grow Interfront as a Centre of Excellence in developing IT skills to contribute to empowerment within Interfront, SARS and the wider public sector. Maintenance and Support – Providing ongoing maintenance and support to implemented systems. Cost Reduction – Modernising legacy software reduces the risk and cost associated with maintaining outdated software. Risk Reduction – Risk engines to ensure tracking of goods in transit from port of departure to delivery and combating illicit trade. Core Declaration System in Administration des Douanes et Accises (ADA) (Luxembourg Customs) - Supports the flexibility required to adapt to regular amendments to policies. REVENUE STREAM SARS Development Services: R62 107 770 (2020/2021: R65 886 445) SARS Support Services: R31 014 621 (2020/2021: R27 892 062) ADA Support Services: R15 283 557 (2020/2021: R15 992 752) CUSTOMER SEGMENTS Revenue Authorities SARS and ADA. KEY ACTIVITIES Development of customs and border management solutions. Providing maintenance and support for operational systems. Maintaining a Software Development Centre of Excellence by developing IT skills. Effective resource stewardship by establishing and supporting effective governance and achieving a clean audit opinion. VALUE PROPOSITION REVENUE STREAM CUSTOMER SEGMENTS KEY ACTIVITIES