Interfront 2025 Annual Report

7 General Information Interfront strengthened its role as SARS’s strategic digital partner, delivering secure, efficient, and sustainable solutions.” 03 Overview by the Acting Managing Director Introduction This annual report presents a comprehensive review of Interfront’s operational and financial performance during the 2024/2025 financial year. The report examines the significant progress achieved in modernising South Africa’s tax and customs administration systems through our strategic partnership with the South African Revenue Service (SARS). The review demonstrates Interfront’s organisational agility in effectively managing sustained growth, increasing operational complexity and dynamic change within the public sector environment. Interfront has strengthened its position as a strategic digital partner to SARS and its broader client base, consistently delivering efficient, secure, and sustainable technology solutions. These solutions directly support our client’s operational objectives and contribute to the wider digital transformation agenda across the South African public sector. Performance Review Interfront successfully achieved all performance targets for thefinancial year,maintainingoperational excellencedespite a dynamic operating environment. The integration of a new senior management layer was completed successfully, strengthening leadership capacity and strategic delivery capabilities. This structural enhancement was implemented seamlessly, with no significant operational disruptions or service interruptions experienced across the organisation. Several major project milestones were achieved during the reporting period: The Biometric Verification project was successfully implemented, meeting all specified requirements and timeliness. Substantial progress was made on the Single Window Platform initiative, advancing SARS’s digital transformation objectives. The e@syFile re-platforming project was completed, modernising core system infrastructure. These strategic initiatives directly supported SARS’s modernisation efforts while improving client service capabilities across all touchpoints.