Interfront 2025 Annual Report

80 INTERFRONT ANNUAL REPORT 2025 08 Interfront Executive Committee (EXCO) Due to the continued growth and expansion, Interfront recognised the need to adapt its organisational structure. This adjustment was essential to accommodate recent developments and to position the company for future growth and agility. Following a series of in-depth workshops and stakeholder engagements, Interfront adopted a matrix management model aligned with best practices in leading software development environments. The proposed changes were guided by key principles, including prioritising customer-centric management, implementing a flexible and collaborative matrix structure to enhance role clarity in order to drive accountability and efficiency, and evolving the organisational design to better respond to emerging challenges and opportunities. As part of this change, a new Senior Manager layer was introduced. This role is responsible for guiding strategic direction, nurturing customer relationships and managing stakeholder engagement within defined product streams. The objective is to improve service delivery, strengthen alignment with client expectations and reinforce operational resilience. Additionally, the reporting lines to the Operations Director were also streamlined to promote collaboration, improve knowledge sharing, and reduce dependence on individual contributors. In the first phase of implementation, three Senior Manager roles were created and filled: • Senior Manager: Shared Services • Senior Manager: Custom Solutions • Senior Manager: Tax Solutions These Senior Managers formally joined the Executive Committee in January 2025. Role of the Executive Committee The Executive Committee plays a central role in the day-to-day management and strategic execution of Interfront’s objectives. Comprising of senior management from key functional areas, the Committee provides leadership and oversight to ensure operational efficiency, aligned with corporate strategy, and compliance of applicable legislation and governance frameworks. The Executive Committee supports the Managing Director in implementing Board decisions, managing organisational performance, monitoring risk, and promoting a culture of accountability and continuous improvement. The Executive Committee meets regularly to review progress on strategic initiatives, address operational challenges, and ensure effective coordination across departments in pursuit of the entity’s mandate. Terms of Reference During the reporting period, the composition of the Executive Committee (EXCO) was expanded to include the newly appointed Senior Managers, a strategic addition that further enhances leadership diversity and operational alignment.