Interfront 2025 Annual Report

62 INTERFRONT ANNUAL REPORT 2025 INDICATOR 4.4 DEVELOP AND IMPLEMENT A MULTI-DIRECTIONAL COMMUNICATION PLAN A multi-directional Stakeholder Communication Plan aims to create a dynamic and inclusive communication ecosystem that supports transparency, engagement, trust and accountability while aligning with Interfront’s strategic objectives and promoting long-term relationships with Interfront’s stakeholders. Establishing a Multi-Directional Communication Plan is essential for fostering a workplace culture that values transparency, engagement, and trust. Effective communication is not only a critical driver of employee satisfaction and alignment with organisational objectives but also plays a pivotal role in innovation, conflict resolution, and informed decision-making, factors that directly contribute to the long-term sustainability and success of Interfront. This plan aims to facilitate open, consistent, and inclusive communication flows between leadership, employees, and other internal stakeholders. By enabling upward, downward, and lateral exchanges of information, Interfront strengthens organisational cohesion and creates an environment where employees feel heard, respected, and empowered to contribute ideas and feedback. A well-structured communication strategy enhances clarity, reduces misunderstandings, and improves response times, particularly in dynamic and fast-paced environments. It also supports change management initiatives and ensures that strategic priorities are clearly understood at all levels of the organisation. Through this approach, Interfront reinforces its commitment to a collaborative and high-performing culture, further positioning itself as an employer of choice. The Annual Performance Target, introduced in the 2024/2025 financial year, has been successfully achieved. OUTCOME Improving communication flow to enhance collaboration and teamwork. OUTPUT Multi-Directional Communication Plan and execute against the Plan. OUTPUT INDICATOR Multi-Directional Communication Plan. REASONS FOR REVISIONS TO THE OUTPUTS/ INDICATORS/ANNUAL TARGETS No revisions were made to the outputs, indicators, or annual targets. AUDITED ACTUAL PERFORMANCE 2022/2023 New target from the 2024/2025 financial year AUDITED ACTUAL PERFORMANCE 2023/2024 New Target from the 2024/2025 financial year PLANNED ACTUAL TARGET 2024/2025 Prepare and execute Multi-Directional Communication Plan. ACTUAL ACHIEVEMENT 2024/2025 Plan approved and being executed. ACHIEVED DEVIATION FROM PLANNED TARGET TO ACTUAL ACHIEVEMENT 2024/2025 REASON FOR DEVIATION