Interfront 2025 Annual Report

INTERFRONT ANNUAL REPORT 2025 INDICATOR 3.1 MOVE TO CLOUD TECHNOLOGY INTERNALLY Effectively and securely move services to the Cloud, optimising scalability and reliability while enhancing agility and enabling seamless access to users and clients. The strategic migration of services to the Cloud plays a vital role in optimising IT resources and enhancing flexibility, positioning Interfront to meet the growing demands of digital service delivery. Cloud infrastructure enables scalable, secure, and cost-effective operations, essential for supporting critical platforms such as Customs, eFiling, and e@syFile. By dynamically adjusting computing capacity, the Cloud ensures consistent performance, particularly during high-volume periods, while also improving efficiency during quieter cycles. Security is a further benefit, with modern Cloud environments offering advanced protection through encryption, automated updates, and multi-layered access controls. In addition, the Cloud accelerates innovation by enabling rapid development, testing, and deployment, while facilitating collaboration and integration with modern technologies. However, Interfront recognises that Cloud adoption must be approached strategically. Not all systems or services are equally suited to Cloud environments. Interfront will continue to assess each use case individually and will adopt Cloud solutions where they offer the greatest value and operational benefit. This ensures a balanced hybrid approach that aligns with the performance, cost, security, and stakeholder requirements. By moving to Cloud, where it makes strategic sense, Interfront strengthens its position as a modern, adaptable IT partner to SARS, delivering secure, reliable, and future- ready digital solutions. 52