Interfront 2025 Annual Report

49 PERFORMANCE REPORT INDICATOR 2.1 IDENTIFY NEW SERVICES AND MODERNISE EXISTING SYSTEMS THAT MEET/MATCH SARS NEEDS AND PURSUE OPPORTUNITIES Identify and implement new services while modernising existing systems to meet SARS’ requirements, actively seeking opportunities to enhance operational efficiency and drive growth . Interfront aims to become the primary IT partner to SARS by delivering reliable and secure digital platforms, using data to enhance service delivery, promote compliance, ensure data security and enable efficient tax administration. These efforts are fundamental to supporting SARS’ strategic objectives and strengthening its overall capability. The Annual Performance Target, introduced in the 2024/2025 financial year, has been successfully achieved. OUTCOME Identify new services and modernise existing services that meet SARS needs and pursue opportunities. OUTPUT Identification of new services and the modernisation of existing ones to align with SARS’ needs, while actively pursuing additional growth opportunities. OUTPUT INDICATOR Quarterly Reports on opportunities identified/Work Orders where applicable. REASONS FOR REVISIONS TO THE OUTPUTS/ INDICATORS/ANNUAL TARGETS No revisions were made to the outputs, indicators, or annual targets. AUDITED ACTUAL PERFORMANCE 2022/2023 New measure from the 2024/2025 financial year AUDITED ACTUAL PERFORMANCE 2023/2024 New measure from the 2024/2025 financial year PLANNED ACTUAL TARGET 2024/2025 Biometrics Dynamic HTML5 Forms ACTUAL ACHIEVEMENT 2024/2025 WO286 Work is ongoing focus on the development milestone with technical demos to SARS. CVO286-1 The Biometrics project phase 1 went live in Q3 and was enabled for registration of new eFilers. A second phase commenced in Q4, with the three initiatives for phase 2 of Biometric. WO291 Month on Month capacity provides to SARS. CVO291-1 The Interfront Forms team performs both Dynamic and Static forms requirements for SARS. ACHIEVED DEVIATION FROM PLANNED TARGET TO ACTUAL ACHIEVEMENT 2024/2025 WO288 Expansion of Technical Integrators. CVO288-1 Extension of Technical Integrators services. REASON FOR DEVIATION SARS requested additional capacity. SARS requested the extension.