Interfront 2025 Annual Report

45 PERFORMANCE REPORT PLANNED ACTUAL TARGET 2024/2025 ACTUAL ACHIEVEMENT 2024/2025 DEVIATION FROM PLANNED TARGET TO ACTUAL ACHIEVEMENT 2024/2025 REASON FOR DEVIATION AA88 Third Party CVO194b Functional Release uploaded to SARS on 11 April 2024. Support Services for QA, Preprod and GO-Live readiness for AA88 functionality completed 2 August 2024 (Q2). AA88 Functionality deployed to production 16 August 2024 (Q2). Postproduction Support for AA88 functionality completed 2 September 2024 (Q2). Support Services for QA, Preprod and GO Live readiness for AA88 functionality completed CVO194b 2 August 2024 (Q2). Postproduction Support for AA88 functionality completed CVO194b 2 September 2024 (Q2). ACHIEVED PAYE Bi-Annual Filing Season Updates WO317 (PAYE Employer Reconciliation) Functional Requirement Specification delivered to SARS on 26 April 2024. WO317 – Functional Release uploaded to SARS 20 June 2024 (Q1). Demo of new Functionality to SARS to enable move to QA and sign off the Completion Certificate for the Functional Release upload 15 July 2024 (Q2). Deployed to production 13 September 2024 (Q2). Functional Release containing Modular Update functionality uploaded to SARS. CVO194b delivered on 15 July 2024 (Q2). Additional work requested by SARS. Support Services for QA, Preprod and GO Live readiness for Modular Update functionality completed 8 August 2024 (Q2). Additional work requested by SARS. OUTPUT INDICATOR Tickets Closed/Training Attendance Sheet REASONS FOR REVISIONS TO THE OUTPUTS/ INDICATORS/ANNUAL TARGETS No revisions were made to the outputs, indicators, or annual targets. PLANNED ACTUAL TARGET 2024/2025 ACTUAL ACHIEVEMENT 2024/2025 DEVIATION FROM PLANNED TARGET TO ACTUAL ACHIEVEMENT 2024/2025 REASON FOR DEVIATION All Tickets Closed within 30 days – Support Services. 36 443 tickets logged and closed ACHIEVED Training requests attended to 120 Training Sessions conducted