Interfront 2025 Annual Report

37 PERFORMANCE REPORT THIS SUB-PROGRAMME ALIGNS WITH SARS’S STRATEGIC OUTCOMES BY: • Facilitating compliance for taxpayers and traders, making it easier for them to meet their obligations. • Enhancing the use of data within a robust knowledge management framework to maintain integrity, generate insights, and improve decision-making. • Modernising systems to deliver digital and streamlined online services. ADDITIONALLY, IT SUPPORTS THE FOLLOWING SARS STRATEGIC MODERNISATION OBJECTIVES: • Strengthening the integrity of registers and financial transactions through the development of a unique digital identity. • Creating a comprehensive taxpayer account – single entity/customer view to enable a better balance between service and enforcement–Single Customer View (bigger than account balances). Since its introduction in the 2022/2023 financial year, the Annual Performance Target has been achieved on all three occasions. OUTPUT INDICATOR Completion Certificates per WO Milestone or signed WO. REASONS FOR REVISIONS TO THE OUTPUTS/ INDICATORS/ANNUAL TARGETS No revisions were made to the outputs, indicators, or annual targets. PLANNED ACTUAL TARGET 2024/2025 ACTUAL ACHIEVEMENT 2024/2025 DEVIATION FROM PLANNED TARGET TO ACTUAL ACHIEVEMENT 2024/2025 REASON FOR DEVIATION Mandatory Disclosure Rules WO279 delivered to SARS in April 2024 (Q1). ACHIEVED Disputes for Trust WO278 delivered to SARS in April 2024 (Q1). CVO278-2 Additional scope requested by SARS, Go-Live delivered in October 2024 (Q3). CVO278-2 Suspension of Payments delivered in February 2025 (Q4). Cybercrime (Anti-Fraud Registration) CVO246-1 Anti-Fraud Registration delivered in May 2024 (Q1). APT Phase 2 WO287 delivered in April 2024 (Q1). WO355 APT Phase 2c – FRS delivered, ongoing project, Go-Live moved to June 2025 due to SARS reprioritisation delivered in February2025 (Q4) (FRS Portion Completed).