Interfront 2025 Annual Report

27 PERFORMANCE REPORT Disaster Recovery (DR) Interfront successfully conducted all scheduled disaster recovery and backup restoration tests, thereby confirming the effectiveness and reliability of its DR systems. The organisation significantly improved its Recovery Time Objective (RTO) from 24 hours to just 4 hours, reflecting enhanced preparedness and operational resilience. Network and Server Infrastructure The production data centre was successfully migrated to the St Andrews facility with zero unplanned downtime. Power redundancy was tested under multiple scenarios to validate the site’s readiness. Connectivity to the new data centre was strengthened through the introduction of automatic failover redundancy. A new redundant connectivity solution was also implemented in partnership with SARS, increasing the Interfront’s resilience and service availability. The DevOps team adopted modern technologies such as RedHat OpenShift and Azure DevOps, aligning Interfront’s development environments with SARS’s evolving technology landscape and improving delivery agility. ICT Governance, Risk and Compliance The Information Systems Management Committee (ISMC) convenes quarterly to oversee ICT governance, manage risks, and ensure alignment with regulatory requirements and industry best practices. Interfront has successfully implemented 15 of the 18 CIS (Centre for Internet Security) Critical Security Controls, with the remaining 3 under active review and targeted for completion by the end of the 2025/26 financial year. Interfront’s ICT functions continue to drive digital enablement, secure operations, and technical excellence, positioning Interfront to meet the demands of a modern, agile, and digitally connected public sector partner. Interfront’s ICT functions continue to drive digital enablement, secure operations, and technical excellence, positioning Interfront to meet the demands of a modern, agile, and digitally connected public sector partner.”