Interfront 2025 Annual Report

25 PERFORMANCE REPORT 05 Operational Outlook Looking ahead, Interfront remains committed to supporting SARS’s strategic priorities and enhancing digital transformation across customs and tax landscapes. The key focus areas that will shape Interfront’s operational direction in the immediate future are as follows: STRENGTHENING DIGITAL ENABLEMENT: Interfront will continue to deepen its partnership with SARS by leveraging new and emerging technologies to enhance service delivery and improve the trader and taxpayer experience through innovative digital platforms. EXPANDING APPLICATION DEVELOPMENT SUPPORT: Interfront will collaborate closely with SARS to develop and enhance various customs and tax-related applications, with the goal of expanding its operational footprint and broadening its value contribution. ENHANCING BIOMETRIC CAPABILITIES: Building on the successful implementation of biometric verification in the registration process, plans are in place to extend biometric authentication to additional eFiling functions, further reinforcing security and user-verification protocols. ADVANCING VAT MODERNISATION: Following successful collaboration on the VAT modernisation initiative and the development of a proof-of- concept e-invoicing demonstrator, Interfront will continue to play a key role in supporting SARS’s efforts in this strategic area. These initiatives reflect Interfront’s proactive approach to innovation, strategic alignment withSARS, and commitment to delivering secure, efficient, and future-ready solutions that contribute to a capable and modern revenue service.