Interfront 2025 Annual Report

21 PERFORMANCE REPORT 03 Operational Highlights Over the past financial year, Interfront has solidified its position as a trusted software development partner for SARS by delivering essential digital solutions that facilitate the modernisation of SARS’s revenue collection systems. Central to our contribution has been our consistent operational delivery and support, which ensured the reliability and efficiency of the SARS platforms. A notable achievement was the successful implementation of the Biometric Verification Project, a significant advancement in securing taxpayer interactions with SARS. This project integrated facial recognition technology into SARS’s eFiling and MobiApp platforms, greatly enhancing account protection and minimising the risk of identity fraud as part of the SARS modernisation and transformation strategy. Another key milestone was our continued progress on the Single Window Platform (SWP), designed to streamline trade-related customs processes. With Phase 2 completed and Phase 3 deployed to the SARS Testing environment by year-end, the SWP has received positive feedback from multiple trade stakeholders, who are experiencing tangible improvements in operational efficiency and process simplification. On the technology modernisation front, Interfront completed the e@syFile re-platforming project, a critical initiative that transitioned the platform from legacy technology to a scalable, future- ready architecture. This shift has already yielded measurable benefits, including improved system performance and a noticeable increase in the successful submissions of employer declarations year-on-year.