Interfront 2025 Annual Report

13 General Information During this period of significant change, Interfront enhanced its culture of engagement, agility, and accountability, which are essential elements for successful transformation. Change management is central to Interfront’s approach, ensuring that its people and structures are fit for purpose and aligned with operational requirements and long-term strategic goals. As Interfront entered the 2024/2025 financial year, it did so from a position of strength, grounded in more than two decades of experience in software development and support. Looking ahead, Interfront is well-positioned to play a key role in advancing SARS’s modernisation priorities. Interfront is intensifying its focus on research and development to ensure that its solutions are not only responsive to current needs but also anticipatory of future challenges. Interfront’s agility and strong engineering capabilities will continue to enable SARS to innovate with confidence. Operating within the fiscal parameters that govern state-owned entities, Interfront is dedicated to enhancingoperational efficiency,optimisingresource utilisation, and delivering high-quality outcomes. By fostering strategic alignment and collaboration, along with a commitment to continuous innovation, Interfront strives to be a trusted enabler of SARS technology ecosystem and a long-term asset to the broader public sector. Additionally, Interfront is aware of the challenges associated with public sector innovation, such as resource constraints and the evolving regulatory landscape. In this context, Interfront reaffirms its commitment to supporting SARS’s mission by delivering innovative, reliable, and scalable digital solutions that enable modern, efficient, and future-ready tax administration. This Annual Report outlines the progress made over the past year and lays the groundwork for continued delivery in the years ahead.