Interfront 2025 Annual Report

109 HUMAN CAPITAL MANAGEMENT programmes facilitated by the Organisational Development department. These internal initiatives are tailored to Interfront’s strategic needs and support the development of critical soft skills, technical capabilities and leadership competencies. Through structured development pathways, personal development plans, on-the-job learning, and professional support, Interfront is building a culture of continuous learning, career mobility, and internal talent retention within the company. Promotions are a key part of Interfront’s broader retention and career development strategy. Our previous employee engagement survey highlighted career progression as a key concern, making transparent and fair promotion practices critical. Promotions recognise employees’ growth, sustained contributions, and readiness to take on greater responsibilities. The company follows a fair and transparent process to ensure that promotion decisions are aligned with performance, skill development, and business needs. The promotion framework includes both formal advancement to new roles and in-line progression within the current career paths. During the 2024/2025 financial year, 34 employees were promoted in recognition of their contributions and growth, underscoring the importance of training and development in supporting career progression and retention of employees. Types of Promotions at Interfront FORMAL PROMOTIONS: Movement to higher positions within the company hierarchy based on performance, skills, and potential (e.g. team lead to a line manager). These are advertised internally to ensure transparency in the process. IN-LINE PROMOTIONS: Progression to higher levels within a current role based on demonstrated competence and experience (e.g. junior to intermediate developer), alignedwith the company’s skills development framework. TRAINING COST PROGRAMME PERSONNEL EXPENDITURE (R000) TRAINING EXPENDITURE (R000) TRAINING EXPENDITURE AS A % OF PERSONNEL COST NUMBER OF EMPLOYEES TRAINED AVERAGE TRAINING COST PER EMPLOYEE Staff training 315 922 0.18% 93 3 397 Bursars 285 562 0.16% 3 95 187 Graduate interns 20 900 0.01% 5 4 180 Professional membership 22 138 0.01% 4 5 535 Staff formal study assistance 217 675 0.12% 4 54 419 Total 177 477 270 862 197 0.49% 109 7 910