Support Analyst

Interfront Logo

Posted: 06 November 2018

Closing Date: 30 November 2018
Vacancy status: Closed

Job details

Reports to :
Integration and Support Manager
Location :
Gleneagles – Somerset West
Project :
SARS Program

The purpose of the Support Analyst:

The Support Analyst is the first point of contact as a part of Interfront third line support and is 1 of 4 roles in the department that provide a 24/7/365 support service to our client. The principal task is to receive production issues discovered by the SARS client in their Production Environment. Once received the Support Analyst will analyse, reproduce, manage the resolution of the defect, verify the resolution and release the upgrade to SARS.

Responsibilities/Tasks:

Minimum Requirements:

Skills and Knowledge requirements:

Personal Profile:


Interfront offers competitive remuneration packages commensurate with the positions available and a pleasant working environment. The Employment Equity policy of Interfront will be considered as part of the recruitment selection. Therefore, preference will be given to employment equity candidates. For statistical purposes, please indicate your Employment Equity status. Successful candidates will be required to undertake an oath of secrecy, declaration of private interest and a pre-employment screening and/or vetting which includes background, criminal and tax clearance checks as well as a psychometric assessment (if required for the position). The appointment will be subject to appropriate references.

Included in package:

Send application to: Career opportunities email address

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