Support analyst

Interfront Logo

Posted: 06 November 2018

Job details

Reports to :
Integration and Support Manager
Location :
Gleneagles – Somerset West
Project :
SARS Program

The purpose of the Support Analyst:

The Support Analyst is the first point of contact as a part of Interfront third line support and is 1 of 4 roles in the department that provide a 24/7/365 support service to our client. The principal task is to receive production issues discovered by the SARS client in their Production Environment. Once received the Support Analyst will analyse, reproduce, manage the resolution of the defect, verify the resolution and release the upgrade to SARS.

Responsibilities/Tasks:

Minimum Requirements:

Skills and Knowledge requirements:

Personal Profile:


The Employment Equity policy of Interfront will be considered as part of the recruitment and selection process. For statistical purposes, please indicate your Equity status. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance if applicable.

Included in package:

Closing Date: 30 November 2018

Send application to: Career opportunities email address

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