Support Analyst - Pretoria

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Posted: 20 May 2019

Job details

Reports to :
Support Manager
Location :
Pretoria
Project :
SARS Program

The purpose of the Support Analyst - Pretoria:

The Support Analyst is the first point of contact for Interfront third line support. The principal task is to analyse production issues discovered by the client in their Production Environment. The Support Analyst ensures that the Business Analysis, Internal QA and Development teams have all the information required to respond to and resolve the issues. The Support Analyst is to hold a professional rapport with the client's Support and Testing Teams, other Interfront Third Line Support personnel and Interfront QA team members and Developers.

Responsibilities/Tasks:

Minimum Requirements:

Personal Profile:


The Employment Equity policy of Interfront will be considered as part of the recruitment and selection process. For statistical purposes, please indicate your Equity status. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance if applicable.

Included in package:

Closing Date: 31 May 2019

Send application to: Career opportunities email address

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