Support Analyst - Pretoria

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Posted: 20 May 2019

Closing Date: 31 May 2019
Vacancy status: Closed

Job details

Reports to :
Support Manager
Location :
Pretoria
Project :
SARS Program

The purpose of the Support Analyst - Pretoria:

The Support Analyst is the first point of contact for Interfront third line support. The principal task is to analyse production issues discovered by the client in their Production Environment. The Support Analyst ensures that the Business Analysis, Internal QA and Development teams have all the information required to respond to and resolve the issues. The Support Analyst is to hold a professional rapport with the client's Support and Testing Teams, other Interfront Third Line Support personnel and Interfront QA team members and Developers.

Responsibilities/Tasks:

Minimum Requirements:

Personal Profile:


Interfront offers competitive remuneration packages commensurate with the positions available and a pleasant working environment. The Employment Equity policy of Interfront will be considered as part of the recruitment selection. Therefore, preference will be given to employment equity candidates. For statistical purposes, please indicate your Employment Equity status. Successful candidates will be required to undertake an oath of secrecy, declaration of private interest and a pre-employment screening and/or vetting which includes background, criminal and tax clearance checks as well as a psychometric assessment (if required for the position). The appointment will be subject to appropriate references.

Included in package:

Send application to: Career opportunities email address

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