The Manager: ICT is a senior management position in the company taking responsibility for the ICT (Information and Communications Technology) department, a service function to the company in respect of all IT infrastructure for company operations.
Line management of the ICT team
Formulation and implementation of an annual ICT Strategy/Plan and associated budget
Interact with company management regarding Interfront’ s technology platforms with the view to better equip or optimize the ways in which ICT delivers services to the company and/or clients
Manage ICT operations and participate hands-on in providing the following services:
Service-level management (Availability and Capacity management, IT service continuity management and Information security management)
Service transition management (Change management, Service asset and configuration management and Release and deployment management)
Service operation management (Event and incident management, access management, request tracking and fulfilment)
Manage and support IT Policy and procedure development in the organization
Manage IT Security/Cybersecurity and incident response operations
Project management of ICT projects
Support the organisation’s Business continuity initiatives and operations
Actively carry through the ICT governance policies and procedures in place to provide good stewardship in the organisation and to apply the company’s ICT resources effectively
Manage and implement continuous improvement initiatives in the ICT department in all spheres e.g. monitoring, IT continuity, change management, etc.
Ensure smooth operation of the ICT Service desk to ensure SLA targets are met and escalations are handled efficiently.
Relevant qualifications and certifications in IT
At least 5 years’ experience as team leader/manager in an IT corporate environment
Knowledge of ICT technologies such as, storage, networking, virtualization, firewalling, and antimalware/antivirus, messaging platforms, VPN, open source technologies, Server technologies (Linux, Windows) backup and replication.
Knowledge of cybersecurity concepts such as intrusion detection, prevention and hacking countermeasures.
Knowledge of the following technologies are advantageous:
Software Build Automation e.g. Maven, Jenkins, Nexus
ICT/Devops Automation e.g. puppet, ansible
Monitoring e.g. Nagios, Zabbix, Zenoss
Source control management e.g. Git, Subversion
Service Desk/Issue Management – Jira Service Desk
Leadership and people management abilities – manage, coordinate, monitor, mentor, coach
Self-starter and self-motivated
Team and people orientated
Organised, structured and attention to detail.
Good communication skills (both written and verbal)
Interfront offers competitive remuneration packages commensurate with the positions available and a pleasant working environment. The Employment Equity policy of Interfront will be considered as part of the recruitment selection. Therefore, preference will be given to employment equity candidates. For statistical purposes, please indicate your Employment Equity status. Successful candidates will be required to undertake an oath of secrecy, declaration of private interest and a pre-employment screening and/or vetting which includes background, criminal and tax clearance checks as well as a psychometric assessment (if required for the position). The appointment will be subject to appropriate references.
Included in package:
Total cost to company package including
Group life and income protection
24 days annual leave
Closure between Christmas and New Years day
Other leave benefits as per basic conditions of employment
Send application to:
Interfront shall take all reasonable steps to protect the personal information of Users. The type of personal information collected may include:
Your first and last name;
Your company’s name;
Your email address;
Any other information you may provide to us when you are communicating with us;
Your IP address you use to connect to the Internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet.
Interfront collects, stores and uses the above mentioned information for the following purposes:
Communicate requested information to the User;
To compile non-personal statistical information about browsing habits, click-patterns and access to the Interfront website.
Information detailed above is collected either electronically by using cookies or is provided voluntarily by the User. Users may determine cookie use independently through their browser settings.
Interfront may collect, maintain, save and compile any information collected for Users, subject to the following provisions:
No personal information of the User shall be disclosed unless the User consents thereto;
Interfront shall not disclose information without the User’s consent only through due legal process;
Interfront may compile, use and share any information that does not relate to any specific individual or juristic person;
Interfront owns and retains all rights to non-personal statistical information collected and compiled by Interfront.
Hyperlinks to third party websites
This website may contain links to websites which are not under the control of Interfront. Interfront does not accept responsibility or liability for the operation or content of such websites and it does not imply any endorsements by Interfront of
such product or services. The User is responsible for complying with the terms and conditions of sue of any linked site. No third party is permitted to link any other website without obtaining the prior written consent of Interfront.
Interfront shall take all reasonable steps to secure the content of the Interfront website and the information provided by and collected from Users, from unauthorised access and/or disclosure. Interfront does, however, not make any warranties and
representation that content shall be 100% safe and secure.
Interfront is under no legal duty to encrypt any content or communications from and to the Interfront website and is also under no legal duty to provide digital authentication of any page on the Interfront website.
Users may not deliver or attempt to deliver, whether on purpose or negligently, any damaging code, such as computer viruses, to the Interfront website or the server and computer network that support the Interfront website.
Notwithstanding criminal prosecution, any person who delivers any damaging code to the Interfront website, whether on purpose or negligently shall, without any limitation, indemnify Interfront harmless against any and all liability, damages and
losses Interfront may suffer as a result of such damaging code.
Users may not develop, distribute or use any device to breach or overcome the security measures of the Interfront website. Interfront reserves the right to claim damages from any and all persons concerned with a security failure or breach.
Users may not interfere with the data or services in any way to cause data or services to be modified, destroyed or otherwise rendered ineffective.
Any User who commits any of the offences detailed in section 85 to 88 of the Electronic Communications and Transactions Act, No. 25 of 2002 (“the ECT Act”) shall, notwithstanding criminal prosecution, be liable for all resulting liability, loss or
damages suffered and / or incurred by Interfront.
Disclaimer and limitation of liability
Subject to the provisions of sections 43(5) and 43(6) of the ECT Act, if applicable, and as far as allowed by law, Interfront (including its shareholder, employees, suppliers, Internet service provider, partners, affiliates and agent(s) shall not be
liable for any damage, loss or liability of any nature incurred by whomever and resulting from:
Access to the Interfront website;
Access to websites linked to Interfront website;
Inability to access Interfront’s website;
Content available on the Interfront website;
Services available from the Interfront website;
Downloads and use of content on the Interfront website;
Any other reason.
The Interfront website is supplied on an “as is” basis and has not been compiled to meet the User’s individual requirements. It is the responsibility of the User to satisfy himself or herself, that the content available from and through the
Interfront website meets the User’s individual requirements and is compatible with the User’s computer hardware and / or software.
Interception of communications
Subject to the Regulations of Interception of Communications (RIC) Act, No.70 of 2002, the User agrees to Interfront’s right to intercept, block, filter, read, delete, disclose and use all communications send or posted by the User to the
Interfront website, its staff and employees.
The User agrees and acknowledges that the consent provided by the User as set out above satisfies the “writing” requirement as detailed in the ECT Act and the RIC Act.
Entire agreement and severability
from the User.
Any failure by Interfront to exercise or enforce any right or provision shall in no way constitute a waiver of such right or provision.
remaining terms and conditions shall remain enforceable and applicable.
Agreement in terms of part 2 (Communication of data messages) of the ECT Act
The User and Interfront agree that:
every time after that. Data messages addressed by the User to Interfront shall only be deemed to have been received if and when responded to and /or receipt is acknowledged.
Data messages addressed to the User by Interfront shall be deemed to be received by the User as detailed in section 23(b) of the ECT Act.
Data messages addressed by the User to Interfront shall be deemed to have been created and send by the User from within the geographical boundaries of South Africa
All electronic communications between the User and Interfront is valid and binding regardless of whether security mechanisms are applied or not(e.g. electronic signature and encryption.)
The User agrees and warrants that Data messages that are sent to Interfront from a computer, IP address or mobile device normally used by or owned by the User, was sent and/or authorised by the User personally. Applicable and governing law
The Interfront website is hosted, controlled and operated from the Republic of South Africa therefore the South African law enforced by the South African courts governs the use or inability to use the Interfront website, its content, services and
these terms and conditions.